General Terms & Conditions

– Rates are subject to 10% service charge and prevailing government taxes, and are subject to change without prior notice.
– All offers are subject to availability at the time of reservation, and are not valid in conjunction with other promotions and discounts.
– F&B credit, if applicable, is only redeemable at Spices Cafe, Spices Bar, Lobby Lounge, and Pool & Bar during the guest’s period of stay and not for future use.
– F&B credit, if applicable, has no monetary value, is non-transferable and not exchangeable for cash or any other service.
– F&B credit is not applicable on eve of Public Holidays and Public Holidays.
– In the event of amendment or cancellation made less than 24 hours prior to arrival or failure to show, a penalty equivalent to the first night room charge plus taxes will be levied to the credit card provided.
– Hotel check-in time is 14:00 hours and check-out time is 12:00 noon.
– Additional bedding is chargeable for third occupancy or children aged 12 years and above. Children below 12 years are permitted to share a room with existing bedding free-of-charge.
– Payment is based on default currency / exchange rate set by the hotel at the time of payment.
– Should you wish to change an existing reservation, you are required to cancel the existing booking and create a new reservation. This may be done by visiting our website at https://singapore.concordehotelsresorts.com.
– Should you wish to cancel an existing reservation, please click on the reservation link on our website at https://singapore.concordehotelsresorts.com.
– By agreeing to the stipulated General Terms and Conditions, you consent to Concorde Hotel Singapore contacting you to market Concorde Hotel Singapore products and services via email.

Please do not hesitate to contact us at reservations.chs@concorde.net for further enquiries.